At Honeywell, we make a lot of incredible things. But most importantly, we make the future and are looking for people to join our team of a global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Our people are committed to each other and to the realization of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognized for your passion to perform.We are currently seeking a Senior Customer Experience Specialist to join our team in our Bangsar South, Kuala Lumpur office.Key ResponsibilitiesHelp Honeywell be the customer's top choice by delivering excellent customer care. Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customers.Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's (return merchandise authorization).

Diploma / Bachelor's Degree in any fields or equivalent.

2 3 years of experience in Customer Service roles or hands-on experience in order management / processing.Fluency in English is a must as you will be liaising with clients from Australia and New Zealand.