2. KEY AREAS OF RESPONSIBILITIES· Documents as-is and to-be process flow, develop business specs and detailed training documentation.Consults with users to develop functional requirements· Assess utilization and train users on optimum utilization of Tableau· Determines configuration changes needed due to changes in business needs. Reviews and reconciles results to ensure correctness.· Consults with management regarding the capabilities of the existing system and possible uses of those capabilities.· Works with service desk to ensure timely and complete resolution of issues· Oversees the troubleshooting of Tableau application & Server issues.· Works with MIS team & consultant to manage the design and develop ad hoc reports, analysis tools, databases or applications as needed to improve all functionalities across the group.

Manages the implementations and support of 3rd party warehouse if any. Learn new technologies to support 3rd party applications as they become part of the group application portfolio