A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. As the Patient Access Program Lead, you will play a pivotal role in establishing the vision, strategies, and future capabilities of our Roche Assist (Patient Access & Services) program in Malaysia. Your strategic planning and operational expertise will help drive patient access strategies in the patient value chain, ensuring that patients receive the support they need throughout their healthcare journey. The Opportunity:Define the Roche Assist strategy and priorities in collaboration with Patient Access Managers. Act as a coach and mentor to team members and support teams.Participate in the Access360 Network to leverage insights for improving the patient experience.Establish a vendor partnership framework to enable strategic partnerships.Develop KPIs, metrics, dashboards, performance reports, and action plans. Maintain oversight of conversion, allocation, and delivery of goods for Roche Assist programs.Develop and maintain local SOPs for proper document and records management and ensure compliance with Roche Directives and other guidance documents.Maintain the License-to-Operate for program execution, including business compliance and GxP requirements. Continuously improve the performance of Roche Assist operations.

Bachelor's degree in a relevant field.Strong experience in patient access programs or related areas.Demonstrated strategic planning and operational excellence skills.Excellent leadership and mentoring abilities.