DescriptionWe are looking for an Account Executive based in Kuala Lumpur, Malaysia to develop the ZALORA’s Luxury category. The primary focus in this role is to drive the growth of the assigned brands and suppliers by being the spokesperson for Zalora.Strong commercial experience in building a luxury portfolio will be essential to accelerating new brands acquisition as well. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA in order to deliver our growth ambition in this exciting category.Responsibilities:Build relationships with the assigned new and existing luxury brands and suppliers by being the go-to person when it comes to supporting their needs at ZALORAMonitor and drive the growth of the brands: create and execute a strategic plan that delivers on business opportunities both for ZALORA and the Brand with accurate forecasting and internal performance managementLeading the commercial performance of the account via rigorous commercial management and strong ownership of the day-to-day customer relationship through effective negotiation, persuasion and conflict management/resolution skillsCo-create brand strategic direction, to test initiatives and learn quickly in order to continuously grow the accounts and the categoryLiaise with brands on campaign objectives and work with Marketing to incorporate Sellers promotions into ZALORA’s marketing calendarWork with the brands / internal teams to continuously improve operational aspects of their business which directly impact the customer experienceConstantly review brands catalog and assortment to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer journeyHandle various sets of daily, weekly and monthly business reports to improve the visibility of brands performance to senior management

Willingness to work in a multicultural environmentProactivity and entrepreneurial mindset to flex the needs of the role as the category developsAdvanced working knowledge of Excel, Looker is preferred

Excellent English skills requiredBachelor in Business, Marketing, Finance or related fieldExposure in e-commerce and luxury industry is preferredGreat interpersonal and communication skills with the ability to forge effective cross-functional team relationships and confidently interact with senior stakeholders internally and externally to deliver business outcomes