Job DescriptionWhat can you do for us?Responsible to process all Duty Travel Requests by AirAsia employees which includes flight and accommodation requestsTo ensure that the requests are processed on a timely basis based on the Service Level AgreementSupport and coordinate staff visa request with authorized agent(s).Liaise with third party agents on commercial flights (Non-AirAsia flights) if requiredEnsure hotel invoices related to Duty Travel expenses submitted to Oracle/manually received are approved within T+3 upon receiving.Conduct thorough preparation and meticulous review of hotel contracts, specifically focusing on annual renewals and negotiation processesProvide post working hours and weekend support to all AirAsia employees including public holidays for urgent Duty Travel requestsProvide backup for other members of the Duty Travel team and other ad hoc duties assigned by Duty Travel and Accommodation Team Lead / Manager.

Ability to effectively communicate with end users and peers on how the software application can assist in supporting their needWe welcome candidates who always think out of the box, a problem solver, detail oriented, positive personality and must have solid written and verbal communication skillsExpecting candidates to be able to travel (we are in an airline industry!)

Minimum Diploma/Degree in any fieldCandidates that have experience with Navitaire, Travel OTA, Oracle is an added advantagePossess good personality skills such as critical thinking, fast learner and good interpersonal skills.