We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. 

Show flexibility and adaptability in a fast-paced environment.Hold at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in a relevant field, or equivalent work experience in reservation operations.

Have prior experience in customer service or reservation operations, preferably in the airline or travel industry.Possess excellent problem-solving skills and attention to detail.Demonstrate a proactive and solution-oriented approach in handling complex situations.