Job Description
Operational lead for "best in class" Security services, evolving them through an ethos of continuous improvement to keep in step with the Banks changing business needs.Service Delivery Partner to Client (Corporate Security SDM) regarding provision of Security Commercial & Service Delivery (Management) of Client's premisesDescriptionOperational lead for "best in class" Security services, focusing on continuous improvement.Partner with Client for Security Commercial & Service Delivery.Implement and execute Security services delivery in accordance with Client's policies.Manage Security Control, Pass Office operations, and access control systems.Review vendor performance, discipline, and training programs.Analyse Security-related MIS to develop operational recommendations.Handle complaints, requests, and enquiries related to security delivery.Manage Security vendors and report system malfunctions to Client.Ensure incidents are reported and resolved within agreed SLAs.Act as ambassador for firm's Ethics Code of Conduct and engage in regional Crisis Management.
Responsibilities + Skills
Proficient analytic and report preparation and writing skills.
Education
Experience
Experience of working in financial industry will have an added advantage. Strong supervisory and leadership skills with a positive attitude. Strong communication, organisational and interpersonal skills.
