Job Description

The Sales Support role is a key position that ensures smooth operation within the Transport & Distribution industry by providing exceptional customer service support. The role involves managing processes, resolving problems, and creating an environment that fosters growth and customer satisfaction.Client DetailsOur client is a well-established global organization within the global logistics industry. They boast a vast network that stretches across the globe and are recognized as a market leader in providing innovative and customized logistics solutions.DescriptionSupport sales staff with things such as preparation of sales materials (service details, performance data, etc.)Respond to inquiries from customers (via telephone and e-mail, including asking for details when preparing quotations and providing guidance after signature of contracts).Gather information on existing and prospective customers.Conduct regular meetings with the team to discuss performance and address any issues.Monitor and report on sales support performance.Implement necessary changes and improvements in sales support processes.