Job Description

DESCRIPTIONThis position will be located at a fulfillment center (FC) in either Sagamihara City, Kanagawa Prefecture or Ome City, Tokyo. The location will be determined based on the applicant's preference.Amazon has over 20 fulfillment centers (FCs) nationwide, and an increasing number of these locations are incorporating Amazon Robotics (AR), a robotic system that automatically transports inventory from shelf to shelf.The Central Flow Operations Team (CFOps) serves as the central control center for the shipping process at these AR-equipped FCs. It is responsible for managing and managing operations and creating and building processes to ensure the world's most stable operations and provide consistent service to customers.The Central Flow Operations Process Assistant (CFOps PA) remotely controls the operations of multiple FCs and implements actions to achieve production plans at each FC. To ensure daily customer orders are shipped on time and efficiently, you will remotely control shipping operations using Amazon's proprietary operating systems and tools.In addition to operations control, a key role of the CFOps PA is to take ownership and lead the creation and improvement of mechanisms, such as standardizing and simplifying operational management methods across multiple FCs. This role also involves constantly striving to improve shipping operations, without being satisfied with the status quo. You will also be involved in the testing and implementation of Amazon's cutting-edge global technologies.[Specific Duties and Work Allocation]Operations Control: 65%This role involves issuing picking instructions (the process of removing items from inventory) for customer orders, known as "collate," and preparing FCs for picking. This role involves remotely adjusting configurations using Amazon's proprietary operating systems and tools to ensure picking is completed by the designated time. After picking, items are packed. You will monitor and adjust tool configurations to ensure safe and stable packing, while maintaining in-process packing within set standards. Each employee will simultaneously manage multiple FCs across 34 locations.