Job Description

This company is globally recognized as a leading specialty chemical company in the development and production of innovative systems and products for bonding, sealing, vibration damping, reinforcement and protection in the construction and automotive industries, and is a major corporation with subsidiaries in over 100 countries around the world.The company has a long history in Japan and employs over 1,200 people.Order to cash and claims management (with SAP)Appropriate response and management of complaintsCollaboration with logistics service providersProcess ImprovementProjects - Lead the implementation (including integrations/transitions) and timelines of customer service related projects in coordination with other business functions and business units.