Job Description

Join a thriving insurance company as a Call Center Operator in Tokyo, where you'll provide exceptional customer service and ensure client satisfaction. This permanent role offers an opportunity to support customers effectively in a fast-paced environment.Client DetailsThis is a respected and established large organization in the insurance industry. The company is known for its commitment to delivering reliable services and fostering a professional work environment in Tokyo.DescriptionYou will be responsible for responding to customer inquiries and handling administrative tasks related to contracts and maintenance. Among the main responsibilities, the following tasks will be covered:1) Responding to customer inquiries via telephone or emailProviding information on insurance premiums and coverage, issuing estimates, and handling contract proceduresHandling maintenance procedures such as contract changes and cancellations2) Administrative tasks processing related to contracts and maintenance, such as issuing insurance certificates and transfer approval documents, etc.Job OfferVery good work-life-balance: 9am to 5pm working scheduleComprehensive training programs to enhance relevant skills.Opportunity to work with a large and global organization in the insurance industry.Professional and supportive work environment in Tokyo.Paid holiday leave system and additional benefits.