Job Description
DescriptionLiaising between guests and partners to resolve many issues via phone and email on diverse topics such as travel advice, modifications, cancellations, etc.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring an elevated level of customer service and a positive guest experienceSupporting your colleagues with peer learning, and being open to feedback from others
Responsibilities + Skills
Education
Fluency in English and JapaneseAn affinity for offering excellent customer serviceAbility to adapt and work well under pressure in a fast-paced environment
Experience
