Job Description
DescriptionAs a Customer Service Operator, you will support Japanese users of an e-commerce platform via phone, chat, and email. Typical inquiries include:Password reset/account issuesFraudulent purchase concernsOrder and delivery trackingJob OfferDynamic job scope and industryChance to make a lot of connectionsFull remote positionSupportive company culture with a focus on professional development.
Responsibilities + Skills
Education
Customer Service background ideal, handling Japanese customersFluent/High-business level of JapaneseOpen to working on weekends
Experience
