Job Description
Luxury hotel chainDescriptionYou will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email).Professionally handle high volume of inquiries from clients and customers.You will be accountable for meeting individual (KPIs) and team goals.Understand and deliver business strategies and improve customer services through the execution of self-service.Continuously identify work process improvements.
Responsibilities + Skills
Education
We are looking for individuals that have an excellent command of spoken and written Japanese & business level of English.
Experience
Excellent listening skills, critical-thinker with attention to detail. Minimum typing speed of 35 words per minute, Willing to work rotating shifts
