Job Description
Customer Support, Travel OperatorCustomer Support, Travel Operator for OTA! 23400 ~ 550As a Customer Support, Travel Operator, yo will assist Japanese customers using the company app, and work with airlines, hotels, and partners to resolve travel inquiries.Client DetailsOur client is a fast-growing online travel agency.DescriptionAs a Customer Support, Travel Operator, you will assist Japanese customers during their travels and work with airlines, hotels, and partners to resolve travel inquiries (e.g., flight changes, booking modifications). English communication is required for interactions with international partners. Communication via calls and emails with Japanese customers. Example: cancelling reservations, rebooking, refunding, and the likes.Job OfferDynamic job scope and industryChance to make a lot of connectionsTo apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Responsibilities + Skills
Education
Customer Service background ideal, but open to entry levelFluent/High business level of JapaneseBusiness level of English to communicate with local partners abroad
Experience
