Job Description

CS operator members provide sufficient customer service at a Japanese IT company that provides part-time job information. Training and OJT will be provided for the purpose of the position. This is a very rewarding position where you can be directly involved in customer satisfaction at a company that is rapidly growing in terms of service and organization, using a new way of working as a part-time worker. Job details * Implementation of operator training * Post-training support such as OJT * Performance management and improvement of trainees * Creation and improvement of training materials and programs * Management of training team members Ideal human resources * For "people development and growth" Passionate thoughts * SV experience in customer support is welcome * Experience in training or development (regardless of industry/job type) * Fluent in Japanese Conditions/Benefits * Working hours: 2 days off per week (shift system) 10:00-19 :00 * Fully remote available * Fully equipped with various insurances (health insurance/employee pension/employment insurance/worker's compensation insurance) * Various benefits: subsidy for book purchase costs, seminar cost burden, shuffle lunch cost subsidy, etc. * Employee stock ownership plan To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Marina Sekine at +81 3 6832 8688.