Job Description

Job description:As a Customer Support, Travel Operator, you will assist Japanese customers using the company app, and work with airlines, hotels, and partners to resolve travel inquiries. Description: As a Customer Support, Travel Operator, you will assist Japanese customers during their travels and work with airlines, hotels, and partners to resolve travel inquiries (eg, flight changes, booking modifications). English communication is required for interactions with international partners. Communication via calls and emails with Japanese customers. Example: cancelling reservations, rebooking, refunding, and the likes. Profile The Team in Tokyo is looking for candidates with a keen interest for the industry and with the following strengths / qualifications: - Customer Service background ideal, but open to entry level - Fluent/Native level of Japanese - Business level of English to communicate with local partners abroad - Open to night shift work and full office attendance Job Offer * Very international job scope in an exciting industry * Chance to make a To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.