Job Description

Client DetailsOur client is a large organization in the Fintech industry. They have a widespread presence across Japan and are well-known for their commitment to innovation and customer service. Although the company has a large workforce, it prides itself on maintaining a collegial and collaborative environment where every employee's contribution is valued.DescriptionThis position is focused on managing accounts receivable and related tasks to ensure smooth cash flow within the company. Key responsibilities include following up on unpaid debts from customers, merchants, and partners, managing risks, handling chargebacks and fraudulent transactions, and improving the debt collection process. The role also involves collaborating with internal departments, lawyers, consumer centers, debt collection agencies, and governmental bodies to resolve issues, optimize processes, and address complaints.