Job Description

Our client is a global consulting firm that provides market research, analysis, and consulting services to various industries.DescriptionThe role helps the company clients meet their growth objectives by developing and maintaining close relationships with their clients. Among the main responsibilities: Communicate with clients via phone, email, and in-person to understand their needs and to educate them on the company's offeringsEffectively communicate Client Satisfaction/Dissatisfaction to relevant partiesAchieve subscription renewals so that clients will continue accessing selected research reports, market analysis, and other services included in their subscription packageIdentify additional needs and generate qualified leads for the sales teamCollaborate with Sales/Analyst teams to match the client needs with the company's products and services