Job Description
We are seeking a dedicated and customer-focused Client Advisor to join our fast-paced FMCG team in Shibuya. The role focuses on providing exceptional customer service, managing client relationships, and contributing to the success of our customer service department.Client DetailsOur client is a well-established large organization within the FMCG industry. With a global presence and a dedication to quality and innovation, they are renowned for their premium products and excellent customer service.DescriptionAs the Client Advisor, you will be responsible for answering all incoming contacts from customers via phone, emails and chats. The main goal is to ensure that you develop a loyal client base and maximize each opportunity by providing professional customer support and advice on the overall product line if needed. The main responsibilities involve:
Responsibilities + Skills
Education
A supportive and welcoming team environmentVery dynamic and exiting job scope providing extremely valuable skills for future career opportunitiesOpportunities for professional growth and development within the FMCG industry.
Experience
