Job Description
This role leads the origination, shaping, and closure of large, complex BPO and transformation opportunities within the Consumer Products and Retail sector. Operating as a senior deal leader, the role holder is accountable for driving pipeline growth, developing differentiated value propositions, orchestrating multidisciplinary bid teams, and closing enterprisescale outsourcing and transformation engagements.The successful candidate brings deep understanding of BPO/GBS-led transformation, applies AI and digital capabilities as value drivers, and operates confidently in a global, matrixed environment similar in scale and complexity to Capgemini.Key Responsibilities Sales Strategy & Opportunity Leadership Own the endtoend sales leadership for major opportunities, from early shaping through to contract signature.Partner closely with Portfolio and Sector leadership to align on priority pursuits and strategic focus areas.Identify, qualify, and progress large, highvalue opportunities, ensuring alignment between sales strategy, value messaging, competitive differentiation, and proposition development.Translate emerging market and client trends into commercially viable opportunities and proactively escalate them to senior stakeholders. Solution & Value Creation Leverage AI, automation, digital platforms, and rightshoring models as core solution differentiators within proposed offerings.Shape and articulate compelling, valueled business cases including outcomebased, gainshare, and transformational commercial models.Ensure consistency and quality across solution design, pricing, costing, and proposal development in collaboration with bid, delivery, and SME teams.Position technologyenabled transformation (including ERP and enabling platforms) as a catalyst for business value.
Responsibilities + Skills
Education
Demonstrated success leading large, complex BPO / GBS sales in a global, distributed delivery environment.Strong track record selling into Consumer Products & Retail, with deep understanding of sector value drivers across functions such as Finance, Customer Experience, Procurement, HR, Supply Chain, and Logistics.Proven ability to originate, shape, and close enterprise transformation deals, including technologyenabled and multitower outsourcing engagements.
Experience