Job Description
About the job you're consideringCapgemini work with some of the world’s largest brands, in some of the most interesting and complex projects posed in modern IT. The Salesforce practice is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of Salesforce.com, the world’s number one cloud based CRM (Customer Relationship Management) solution.Working closely with clients, you’ll analyse exactly what they need through a series of client meetings, facilitated workshops and stakeholder interviews. You’ll play back the requirements and prepare functional documentation to exceed client expectations using your deep functional Salesforce product knowledge and understanding of core Salesforce configuration (Sales/Service) and software features. But whatever the project, you’ll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges.
Responsibilities + Skills
Education
Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants and testersProven experience taking highly conceptual business needs and translating these into clear user stories, managing the product backlog and assisting the client with testing and product demonstrations
Experience
Good experience of Salesforce functional consultancy and/or business analysis experience covering one or more of the core Salesforce clouds, Sales, Service, Community or Marketing cloudsExperience of working on large complex end user or client projects involving several hundred Salesforce end users
