Job Description

Description About this role  Client Experience Transformation, Marketing and Change Management, AssociateAre you looking to expand your change management, marketing, and design skills? We are seeking a candidate who is passionate about the client experience and looking to impact people, processes and technology driving awareness and adoption both internally and externally! The ideal candidate has an understanding of change management principles, communications strategy and experience executing change strategies. They enjoy working cross-functionally, understanding the needs of clients and colleagues and ensuring both are set up for success with details and thorough analysis and execution of plans.About BlackRockBlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2023, the firm managed approximately $9.4 trillion in assets on behalf of investors worldwide!About Client ExperienceOur mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: Client Experience Delivery, Wealth, Client Experience Operations and Client Experience Transformation.The Change Management role will sit within CX Transformation which works to accelerate progress towards our CX mission via research and competitive insights, analytics, marketing and change management.