Job Description
About the job you're consideringAre you passionate about creating exceptional workplace experiences? As an Employee Experience Solution Architect in our Presales team, you’ll play a key role in shaping how organisations support and empower their people. This role is central to winning new business across diverse markets and sectors and offers the opportunity to make a meaningful impact through thoughtful, human-centred solutions.You’ll work closely with clients to understand their unique needs and design tailored solutions using Capgemini’s Employee Experience Portfolio—including Experience Management, Service Desk, Workplace & Collaboration, Onsite Support, and Hardware Lifecycle Management.We’re looking for someone who combines technical expertise with strong communication skills and a collaborative mindset. You’ll be a trusted advisor, helping clients navigate complex challenges with empathy and clarity. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including:identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Responsibilities + Skills
Education
Proven experience designing and delivering modern end-user Employee Experience solutions, with a broad understanding of services such as onsite support, back-end technologies, and collaboration tools.Strong skills in developing high-quality proposals, including technical documentation, architecture diagrams, and cost models.Confidence in engaging with clients, listening actively, and translating technical concepts into clear, relatable language.
Experience