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Customer Experience Specialist

Job Description

Pearson's Clinical Assessment group offers internationally recognised products and services to meet our varied customers' needs. We concentrate on merging innovation with quality test design to develop increasingly more effective tools for children and adults, educators and clinicians. Our customers are found in a variety of settings, including schools, colleges, universities and clinical settings (private practice, hospital/medical, prisons, clinics).We have a comprehensive portfolio of research-based instruments assessments for psychologists, speech language therapists, occupational therapists, and related professionals that are valid, reliable and represent the highest technical quality in assessments today. These products include our gold-standard assessment contributions in cognitive/ability, memory, neuropsychology, behaviour, personality/psychopathology, achievement and speech/language. Noted brands include the Wechsler and Kaufman families of products, MMPI, BASC, CELF, and PLS.

Responsibilities + Skills

Education

A background in Customer Service or the ability to display the required skills to assist in the delivery of excellent customer service experience.

Experience

Experience of working in a teamSalesforce CRM and/or Oracle experience is strongly preferred

Job Summary

  • Published on: Wednesday, 23rd August 2023
  • Designation: Customer Experience Specialist
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Allestree
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 23rd August 2023

About the Company

  • Company Name: Pearson UK.
  • Address: 190 High Holborn London WC1V 7BH
  • Website: http://www.pearsoned.co.uk
  • Company Profile:
  • Whether it's at home, in the classroom, or in the workplace, learning is a never-ending road of discovery, challenge, inspiration, and wonder. At Pearson, we create tools that provide opportunities for learners at every stage of their journey. Because wherever learning flourishes, so do people.Whether it's at home, in the classroom, or in the workplace, learning is a never-ending road of discovery, challenge, inspiration, and wonder. At Pearson, we create tools that provide opportunities for learners at every stage of their journey. Because wherever learning flourishes, so do people.

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