Job Description
About the roleCustomers are at the heart of everything we do.As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
Responsibilities + Skills
Delivering during the customers time slot.Calling the customer before arriving at their property if early.Calling the store/centre if running 30 or more minutes late.
Education
Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.Taking care of products/deliveries as if they were my own.Explaining to the customer that they will not be charged any more for their substitutions.
Experience
