Job Description
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.Customers are at the heart of everything we do.As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.You will be responsible forDelivering your part of our customer shopping trip by:I ensure the van and trays I use are clean and kept tidy/organised.Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.Ensuring trays are washed as part of the tray wash process.Loading the van as required, checking the van for roadworthiness.Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.Taking care of products/deliveries as if they were my own.Explaining to the customer that they will not be charged any more for their substitutions.
Responsibilities + Skills
Education
Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say Thank you.
Experience