Job description
Description About this role Client Experience Operations (CXO), AnalystAbout BlackRockBlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.About Client ExperienceOur mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha.We are organized across 4 key pillars:Client Experience Delivery – client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform.Client Experience Wealth – differentiated capability for both Whole Portfolio and Wealth clients & products, respectively.Client Experience Operations – core client operations teams driving reporting, billing, and onboarding due diligence across the globe.Client Experience Transformation – accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management.
Responsibilities & skills
Organized and detail oriented with strong time management skills.Good communication (verbal and written) skills.Experience with business applications including Excel, Word, PowerPoint, and SQL.
Education
Ensure accurate reflection and maintenance of client requirements from contract or legal documents in the standing data system.Manage the process of operational portfolio set-ups of all new client & BLK products.Develop and execute complex SQL queries.Collaborate with team members to maintain consistency in client document storage.
Experience
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BlackRock uk
BlackRock is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEO is the Law poster here and its supplement here. The pay transparency policy is available here.BlackRock is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to Disability.Assistance@blackrock.com and let us know the nature of your request and your contact information.
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