About the roleOur Team Support rate of pay starts from £12.88 an hour; this increases to £13.61 for stores inside the M25 but excluding London Boroughs and is £13.81 for stores within Inner London – London Boroughs. Additional payments may also apply depending on location and skills.It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.Customers are at the heart of everything we do.It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Forward planning to ensure right resource is available at the right time in the coming week.Updating the Duty Manager to ensure they are kept well informed and able to pro-actively support.Supporting managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.