Job Description
TDI PB Germany Service Operations provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. Your key responsibilities You will be part of a 2nd Level Support Team which is responsible for the stability of several brokerage applications.
Responsibilities + Skills
Excellent Communication Skills in German written and verbalGood Communication Skills in English written and verbalService and customer-oriented mindsetSkills in reacting and working fast in case of outages
Education
Degree in computer science or similarVery good experience in Oracle SQL, Linux, WebLogic, Fabric, ServiceNow, Confluence, Splunk, New Relic, Word, Excel
Experience
