Job Description

Interested in creating and driving the future of our outbound deliveries in the global hub of Satair?Ready for Takeoff? Satair is on the runway with a groundbreaking logistics center, and we're looking for the best crew to get it soaring. At 50,000 square meters, our new facility in Wilhelmsburg in Hamburg’s South is not just a warehouse — it is Airbus’ largest warehouse worldwide and a global hub for Satair. We are currently looking for a Process and Performance Manager (d/f/m) to join our Outbound Team in Wilhelmsburg (Hamburg). You will join a multinational team with a strong, collaborative spirit that serves as the link between Satair’s subcontractors and our internal stakeholders. Our primary goal is to constantly seek for improvements in the warehouse performance and thereby enhance the customer experience. We are looking for a professional who can contribute with their ideas and expertise to a team that values both results and a positive, supportive atmosphere. You will be reporting to the Head of Outbound Global HUB.  WHAT’S IN IT FOR YOUHere is a selection of some of the benefits we offer our employees. Local benefits may vary.Competitive RemunerationWork / Life Balance: Hybrid Working, flex-time, maternity/paternity leave, job sharingPersonal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunitiesHealth & Wellbeing: Health insurance, well-being programs HOW YOU WILL CONTRIBUTE TO THE TEAMDrive Performance & Accountability: Proactively monitor and analyze Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to identify performance gaps and ensure operational excellence.Lead Stakeholder Governance : Establish and maintain a robust governance structure to effectively coordinate and align all internal and external stakeholders, ensuring seamless collaboration and communication.Implement Corrective Action Plans: Define, implement, and follow up on recovery and improvement measures based on in-depth performance analysis and reporting.Ensure Supplier Compliance: Oversee the implementation of and adherence to Airbus standards across all subcontracting companies, conducting regular monitoring and audits to guarantee quality and compliance.Manage Cross-Functional Projects: Lead and coordinate complex projects with diverse internal and external stakeholders, ensuring milestones are met on time and within scope.