Job Description
Audi Hamburg GmbH is a wholly owned subsidiary of the Volkswagen Group Retail Germany and is therefore a group company of Volkswagen AG. Today we employ around 300 people at numerous locations in the Hamburg area for the Audi and SEAT brands.We are looking for one as soon as possibleEmployee lead management (m/f/d)These are your tasks:Fastest possible processing of incoming inquiries via our lead channels such as B. Homepage, chat, e-mail as well as external lead exchangesTelephone needs assessment and pre-qualification of inquiries in close coordination with the sales teamPlanning and implementation of telephone campaigns with in-house customer data with the aim of generating leadsEnsuring the lead flow and monitoring/reporting of all incoming leadsData maintenance and price calculation of the entire vehicle inventoryData maintenance for our external online lead exchanges such as Carwow and LeasingmarktCreation of current offer calculations for our marketing channels (online/offline)
Responsibilities + Skills
communication skillsFun and interest in "online sales"Persuasiveness and assertiveness as well as positive charismaCustomer orientation and brand-appropriate appearance
Education
Experience
Comprehensive industry knowledge, good general education and commercial understandingExperience and fun in customer contact or professional experience in telephone sales
