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Deutsche Bank
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DWS - Customer Success Management (CSM) CFO Co-Lead

Deutsche Bank Leipzig/Halle Full-time

Job description

At DWS, we’re capturing the opportunities of tomorrow. You can be part of a leading, client-committed, global Asset Manager, making an impact on individuals, communities, and the world.Join us on our journey, and you can shape our transformation by working side by side with industry thought-leaders and gaining new and diverse perspectives. You can share ideas and be yourself, whilst driving innovative and sustainable solutions that influence markets and behaviours for the better. Every day brings the opportunity to discover a new now, and here at DWS, you’ll be supported as you overcome challenges and reach your ambitions. This is your chance to lead an extraordinary career and invest in your future. Read more about DWS and who we are here. Our Team Chief Operating Office (COO) Customer Success Management (CSM) enables the successful delivery and adoption of strategic themes across DWS. The function acts as the link between business, technology, operations and enabling functions, ensuring that ideas translate into measurable business value. Through stakeholder engagement, governance, and execution support, COO CSM accelerates transformation, innovation, and operational excellence for DWS.COO CSM is a core pillar of DWS' target operating model, bringing together business, product, engineering and enabling functions to accelerate the path from opportunity identification to scalable business outcomes.The CSM CFO Co-Lead plays a key role in enabling the successful delivery, adoption and value realization of strategic AI initiatives across DWS. The role sits at the intersection of business, technology and governance, ensuring that high-value AI opportunities are translated into scalable products, measurable business value and sustainable operating model improvements.As part of the global CSM team, the role will drive AI innovation across CFO and beyond, focusing on complex, high-value use cases that cannot be addressed through off-the-shelf solutions. Within this scope the CSM Co-lead will act as facilitator to translate previously defined and prioritized use cases to engineering demand to test the feasibility. Once the use case has been translated into a prototype by the CSM Engineering Team, you continue acting as sparring partner to the CFO Co-Lead and CTO during scalability phase. The role creates alignment across senior stakeholders, technology teams and control functions to accelerate delivery and unlock the full potential of AI for DWS. 

Responsibilities & skills

Education

Significant experience in AI Product Management, Digital Transformation, Product Strategy, Technology Delivery or related leadership roles within Asset Management, Financial Services or other regulated industries.Proven track record of identifying business opportunities and translating complex business challenges into scalable AI-enabled products, workflows and operating models, especially in highly sensitive and regulated environments.Strong understanding of Generative AI, Agentic AI, workflow automation, AI platforms and practical enterprise AI adoption, complemented by expertise in product management disciplines, state-of-the-art delivery methodologies and modern software development practices.Demonstrated experience owning products or strategic initiatives across the full lifecycle from discovery and business case development through implementation, adoption and value realization, especially in connection with core CFO capabilities across Finance, Treasury, Planning & Performance Management, Regulatory Framework and Reporting, Sustainability Disclosure, and Cost Management.Exceptional stakeholder management, communication and storytelling skills, with a proven ability to influence business, technology, risk and control stakeholders and engage effectively in executive and governance forums.Experience operating at the intersection of business, technology, data, governance and operations, with a strong understanding of risk, compliance and control frameworks in regulated environments and the ability to translate requirements across diverse stakeholder groups.

Experience

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About the company

Deutsche Bank

We are Germany’s leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over ... Read moreMission: We are Germany’s leading bank with international reach. With a strong position in Europe and a significant presence in Asia and the Americas, we merge local knowledge with global vision. To put it simply, we see things differently – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short-term gains, and serving society with ambition and
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