Job Description

As a Specialist, Learning Experience Designer, you will be responsible for developing learning content based on established learning frameworks  Is this role right for you? In this role, you will:Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).Develop or advise the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.Perform all ADDIE Model tasks from start to finish when developing content.Assist with the creation of facilitation decks.Champion usability and accessibility of learning material by utilizing digital creation knowledge to develop accessible digital learning content.Maintain learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc. Provides end-user support and resolves low risk inquiries and concerns. Collaborates with the Learning Delivery team to execute courses and maintain existing learning programs.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct riskChampion a high-performance environment and contributes to an inclusive work environment.