Job Description

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job DescriptionKey ResponsibilitiesExecute complex Excel-based analysis and reportingConsolidate, validate, and reconcile data from multiple sourcesSupport inventory, forecast, performance, and business analyticsPrepare recurring reports, insights, and executive summariesInvestigate data anomalies and perform root cause analysisSupport process documentation, governance, and SOP creationAssist with project work, ad hoc analysis, and process improvement initiativesRequired QualificationsConsumer Packaged Goods (CPG) experienceAdvanced Excel expertise (mandatory)Complex formulasPivot tablesLarge dataset analysisData reconciliation and reportingStrong analytical and problem-solving skillsHigh attention to detail and data accuracyAbility to work independently and manage multiple prioritiesPreferred QualificationsSupply Chain, Demand Planning, Inventory Planning, or IBP experiencePower Query / reporting automation experienceProcess governance, process mapping, and SOP developmentPower BI experienceStrong communication skills and ability to create executive-ready outputs