Job Description

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job DescriptionB2B Sales Customer Expert I Advertised as : Digital Account Strategist or Inside Sales RepresentativeLocation: Toronto Office (Eglinton East or The Well, DT Toronto)- HybridReports to: B2B Sales SupervisorContract: Regular, Full-timeGrade: College Diploma / DegreeTravel Requirements: NoFor existing vacancy: Yes About Us TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization,combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work Culture At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision-making skills.Progressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas matterInclusive - Everyone is Included and everyone wins About the job As a member of the TP team, you will be working on Inbound & outbound leads to acquire new advertisers for Google Ads. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards sales targets and be part of a larger sales team responsible for increasing the Client customer base across North America. Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Achieve a minimum number of interactions (phone call and/or emails) per day.Qualify and manage inbound and outbound leads and the overall sales pipeline.Identify the needs of the business and personalize the product towards the related business.Properly prepare and set expectations with businesses about the onboarding and go-live process.Develop a deep understanding of the onboarding requirements/processes for our product across different regions.Work closely with businesses to collect and submit information required to complete our onboarding process.Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process.Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.Work in a fast-changing, fast-paced workplace.