Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description  About the job We are looking for talented Reservations Representatives and passionate about travel to join our team. Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year. The ideal candidate is creative, will provide accurate information to customers regarding travel options and availabilities, with the ultimate goal of selling travel to create a superior experience for the customer. Provide accurate information to customers regarding inquiries and requests for changes of cancellations to existing itineraries. What we offer:GDS platform training offeredHybrid Work - Office in Montreal/ TorontoCompetitive compensation package which includes an additional premium for a second language (French) $2.00 per hourMedical and dental benefits plans, as well as Employee Assistance ProgramPay - $19.00 per hourPaid TrainingEmployee Referral program – starting $500.00 for every referral hiredGreat perks on everyday products and services with Canada's leading employee perk programInternal career advancement opportunitiesTuition reimbursement It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. 

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

College or some college degree (preferred)Two years of customer sales, upsales, telemarketing and service experience (required)Two years Corporate or leisure travel industry experience (required)