Job DescriptionAbout UsTP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work CultureAt TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision-making skillsProgressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas matterInclusive - Everyone is Included and everyone wins 

Access to electrical outlets by the deskSupplemented lighting recommend LED Ring lightWindows covered with blinds and/or curtains for privacy and standard video presentationDesk or workspace that supports a laptop (or monitor/keyboard), mouse, and supplemented lighting

Fluency in Mandarin and English and skilled in the associated cultural dynamics.Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.Must be able to adapt to any LLS (Language Line Solutions) technology enhancements that improve service delivery and meet client demands.Must be at least 18 years of age.Legally authorized to work in Canada.High school diploma or equivalent.Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.