Ultimately, of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients to be the very best we can be.The Role: Office and Administrative ManagerWe are seeking a highly organized, proactive, and culturally aligned Office and Administrative Manager to be the heart of our agency's operational success. This hybrid role is crucial for ensuring the smooth, efficient, and inspiring daily functioning of our office, providing comprehensive administrative support, and acting as a dedicated support to our Executive Team.I. Office Management (Approx. 75-80%)General Office Management:o Lead and oversee daily office operations, ensuring a welcoming, organized, and efficient environment for all staff and visitors. You will greet guests, schedule/coordinate internal and external meetings, manage deliveries, and order office supplies & equipment.o Liaise with couriers and external vendors, and coordinate maintenance requests for the office.o Maintain kitchen and common areas, ensuring supplies are stocked and appliances are managed. This also includes loading and unloading the dishwasher, putting away all supplies and restocking the fridge.Process & Information Management:o Plan, organize, and streamline general office processes to ensure efficient and smooth daily operations across the agency.o Facilitate seamless and sufficient information flow around the organization to aid other business functions.o Develop, review, and continuously improve administrative systems, policies, and procedures to enhance productivity and consistency.o Track office-related invoices and effectively coordinate/communicate payment processes with the finance department.o Maintain up-to-date knowledge of all organizational and business changes to effectively support agency needs.Communications & Engagement:o Provide support for internal communications initiatives, including assisting with recurring communications, town halls, people news updates, and website/social content.o Coordinate new business support activities, such as readying meeting spaces and managing food/drink arrangements for pitches and presentations.o Oversee employee recognition programs, coordinating flowers/gifts and managing their delivery to celebrate milestones and achievements.

Proven Experience: 2-3 years of experience in an office management, administrative, and/or executive assistant role, ideally within an agency or fast-paced creative environment. You should be able to lead all responsibilities related to the office.Results-Oriented Approach: You take ownership of tasks and see them through to completion, ensuring efficiency and effectiveness in all areas of responsibility.Proactive & Resourceful: You have a keen ability to anticipate needs, identify potential issues, and find creative solutions, demonstrating strong problem-solving skills.Strong Communicator: Excellent written and verbal communication skills, with the ability to interact professionally and effectively with all levels of staff, clients, and vendors.