BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.comSUMMARYThe role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees. These partners include facilities and workplace experience teams, client employees, BGIS facilities and project teams, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees work and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, space occupancy and mail/package deliveries. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams. 

University degree with 1-3 years of job-related experience.Service oriented, able to be customer-facing and can-do attitude.Able to exercise sound judgement, make decisions, provide direction.Comfortable dealing with issues and people. Strong communication skills.

Support LOB's in redirecting or escalating issues to appropriate teams.Collaborate on areas of opportunity for workplace efficiency and effectiveness.Coordinate with Mail / Courier support as required; receive packages and courier distribution