Job Description
Provide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesRequirements and skills
Responsibilities + Skills
Education
Familiarity with consumer behavior principlesKnowledge of inventory stocking procedures
Experience
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
