Job Description

JOB SUMMARY Drives revenue to achieve Hotel’s topline goals by proactively soliciting all business segments (Transient, Group, and Catering) located in the GCC market with the main focus on (Kingdom of Saudi Arabia); to include new business from corporate accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Handles event (social/corporate) catering and Group opportunities from GCC Market. Contracts and closes group, catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves group and catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leaders (DOSM/DOSD) and works closely with all other hotel department, focuses on sales driven tasks. May work with Regional Sales and GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.