Job Description
Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/services
Responsibilities + Skills
Excellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environments
Education
Understanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresBasic math skills
Experience
