Job Description
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
Responsibilities + Skills
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.Communicates any variations to the established norms to the appropriate department in a timely manner.
Education
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Experience
