Job Description
JOB SUMMARYThe incumbent in the position is responsible for managing the laundry department in order to meet hotel business requirements whilst ensuring the highest quality of laundry services. This department includes the following sections: laundry, linen and uniform.CANDIDATE PROFILEPlan and coordinate all activities of every section of the laundry such as handling linen, dry cleaning and uniforms in order to meet hotel business requirements and The Ritz-Carlton Standards.Check the cleaning of guest and staff clothes, uniforms and linen of the hotel in order to meet the The Ritz-Carlton Quality Standards and take corrective actions when necessary.Coordinate and guide direct subordinates and double check the schedule of the whole staff.Verify the laundry equipment on a regular basis to ensure proper functionary.Train staff and supervisors of the Laundry Department in order to meet training needs.Oversee all laundry’s expenses to be in line with budget without jeopardizing the quality of laundry services.
Responsibilities + Skills
Operational knowledge of laundry equipment (washing machine, dry cleaner, pressing machines).
Education
Developing othersMotivating othersPlanning organizationProblem solving and decision making
Experience