Job Description
POSITION SUMMARYSupervise, train and ensure the performance of assigned Restaurant Staff, so that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.The primary responsibilities of the role include:Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Responsibilities + Skills
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Education
Record order of guest following departmental service procedures.
Experience
