Job Description

With 76+ villages and 17,000 residents nationally, Keyton (formerly known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.. The RoleAn exciting opportunity has become available for an enthusiastic, committed and customer service focused Village Administrator to join their team on a permanent full-time basis. The role will require you to work Mondays to Fridays. Under the guidance of the Village Manager, you will provide friendly and efficient customer service to Village residents and visitors as well as providing administrative support. You will have excellent organisational skills along with attention to detail coupled with the ability to manage competing deadlines to ensure all tasks are completed with both accuracy and efficiency. This diverse role will ensure no two days are the same. This role will see you interacting with residents, assisting on village projects, coordinate maintenance of the village, monitoring EHS compliance and assisting with events and & village wellbeing programs.Carry out more complex resident services in accordance with relevant statutory standards to ensure resident satisfaction and the safety and security of premises, staff and visitors.Conduct regular reviews of resident services to assist in the identification of service needs, preparing reports for operations management as directed to support informed decision making and contribute to continual quality improvement.Coordinate and oversee activities associated with monitoring performance against established budgets, driving quality and providing management with regular reports to support efficient resident services and maintain acceptable standards of the village in line with village, company and regulatory standards.