Job Description
Apply on employer siteIs your resume a good match?Use AI to find out how well the skills on your resume fit this job description.Upload your resume Your qualifications for this jobDo you have any of these qualifications?Customer serviceCash handlingCreate your best future and join Westpac as a Teller working in our Maclean branch.What’s the role?As a Teller , you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!Assist customers with banking transactions including cash deposits and withdrawalsMaintain accurate cash handling and ensure end-of-day balancingEducate customers on digital platforms such as online banking and our award-winning mobile appIdentify opportunities to improve customers’ financial wellbeing through tailored solutionsEnsure compliance with regulatory requirements and internal policies
Responsibilities + Skills
Education
Customer Service Experience: ideally in a customer-facing roleNumerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracyPersonality: an energetic personality coupled with a genuine passion for helping peopleResilience: ability to remain calm and composed whilst handling challenging situationsAdaptability: a will to learn and adapt to new banking procedures and technologies
Experience