Job Description
The Senior Client Partner is a senior relationship management role reporting to the General Manager – Client Partnerships Australia. You will work closely with the GM to develop a strategic engagement framework and account management plan for your client, with a view of meeting or exceeding the Client’s satisfaction, service quality and risk management objectives as well as Link Group’s client related revenue and profit targets. In this role you will be expected to influence strategy and identify strategic alignment opportunities for the benefit of both the Client and Link Group. Key Accountabilities and main responsibilitiesStrategic FocusUndertake strategic account planning, map, and align strategic priorities, and advocate across both organisations to extend commitment to a joint strategic road map.Work with the General Manager and Senior Client Partnership stakeholders to identify, develop and convert the Client’s strategic objectives into products, solutions and projects.Accountability for assigned strategic programs to drive Client and Link strategic objectives and initiatives (i.e. Mergers / SFTs as well as other Client / Link business transformation initiatives).
Responsibilities + Skills
Education
Degree qualified in Business, Consulting, Commerce or related field
Experience
7+ years professional experience working in large and complex environments.Experience in superannuation financial services industry with at least 5 years in a management or leadership role.