Job Description
As a Personal Banker with Westpac, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings. This rewarding role blends sales and customer service and holds accountability for sales and referral targets – all with an uncompromising commitment to empowering our customers to make the most of their money!
Responsibilities + Skills
Proven experience of achieving performance KPIs with an uncompromising commitment to delivering an exceptional customer serviceComfortable when working with numbers and adept at navigating multiple systemsNo banking experience? No problem. At Westpac, were committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. Were here to empower you with the knowledge and skills to thrive and advance your career with us!
Education
Banking experience is ideal, but not essential your high-performer energy and unique ability to gauge and nurture strong customer relationships will be key to driving your successStrong experience in a customer-facing / phone-based sales role
Experience
